General Provisions

These general terms and conditions apply to purchases at the online store kolabu.eu – these terms and conditions specify the rights and obligations of the Seller and the Buyer.  These conditions are developed in accordance with Act. No. 513/1991 Coll., Commercial Code, No. 40/1964 Coll., Act No. 89/2012 Coll., (Civil Code), as well as related regulations: On Consumer Protection, as amended, and apply to consumer goods purchased in our online store.

 

Acceptance of the General Conditions

When using the services and content of the website the user automatically accepts the terms according to the General Conditions.

Provisions derogating from these Terms and Conditions may be negotiated in the sales agreement. Distinctive arrangements in the sales agreement take precedence over the provisions of these Terms and Conditions.

The Seller may change or add the wording of the business terms. This provision is without prejudice to the rights and obligations arising during the period of validity of the previous version of the Terms and conditions.

 

Drug Policy

Kolabu.eu does not encourage the use, supply or production of illegal drugs or controlled substances in any way. All information on our website kolabu.eu is provided for educational purposes only. We do encourage discussion and research into drug policy, favoring those with a strong harm minimization agenda, and reduced emphasis on criminal justice systems. Please be aware that smoking can seriously damage your health and can be fatal, and is not encouraged by kolabu.eu.

The Seller is not responsible for the consequences of misuse of the goods sold in this online store. The information and goods provided here are solely for the personal needs of the Buyer. Regarding purchases of cannabis seeds, it must be observed, that the seeds provided may only be used for research-, scientific-, study-purposes, collectables, or as food ingredient.

Cannabis cultivation is regulated by law, whose breaching may result in misdemeanor or criminal offense. The cultivation of cannabis in the territory of the Czech Republic may only be exercised by authorized (licensed) natural or legal persons within the meaning of Section 29 of Act No. 167/1998 Coll. (up to 0.3% THC), or under the Ministry of Health’s authorization to handle addictive substances together with licenses granted by the State Institute of Drug Control.

Authorization for handling (licence) is not required forthe activity of legal or natural persons establishing forensic toxicologi laboratories, laboratories of health institutes, specialized diagnostic-, scientific- and research laboratories under institutions of higher education and specialized diagnostic- and research-institutions of the Czech Academy of Sciences, the list of which is issued by the Ministry of Health by decree. An application for inclusion in this list and a request for change of the data listed shall be submitted on a form issued by the Ministry of Health.

Authorization for handling (licence) is not required forpersons operating a pharmacy who acquire, dispose and store the addictive substances listed in Annexes 3 and 4 of the Government Order on the list of addictive substances for the purpose of supplying them to the persons mentioned above. The Ministry of Health may set forth by decree other cases where handling of addictive substances and preparations does not require a handling permit (licence).

 

Access to the website to persons under 18 years

This website and the content stored here are exclusively aimed at people over 18 years old.

Kolabu.eu takes no responsibility for any user under the age of 18 accessing the website by providing inaccurate, false or inexact personal data. Still, if kolabu.eu detects the existence of a user account that could belong to a person under the age of 18, it reserves the right to contact this user and ask him/her to send a copy of his/her ID card within the following 48 hours to prove his/her identity. This documentation must be sent to kolabu.eu. If the user ignores this requirement, kolabu.eu reserves the right to cancel the user’s account and block his/her access to the website. Additionally, if a user under the age of 18 or whose account has been cancelled had placed an order kolabu.eu reserves the right to cancel this order and refund the amount through the same payment method chosen by the user, or through any other method agreed by both parties.

By sending the order, the Buyer confirms that he / she is over 18 years of age and ordered the goods exclusively for the above purposes, exclusively for his / her person. The Seller is not responsible for violations by Buyers and does not encourage anyone to violate the law. If suspected that the Buyer has ordered the goods for purposes other than declared, or in contravention of Article VII. Paragraph 1 of these General Terms and Conditions, and could lead to violation of law, the Seller reserves the right to withdraw from the transaction without undue delay after learning about it.

 

Price

All prices are contractual and are negotiated based on the Seller’s offer (on-line offers at kolabu.eu ) or individually by agreement (by e-mail). The purchase price stated on the order is always respected for the Buyer, if this is not possible, the Buyer is informed immediately and can decide whether to accept the increased price or cancel the order.
The online store is always up-to-date and valid for the internet shop. Pricelist valid for the store is available at the store. The prices are VAT inclusive.

 

Payment Terms

Paying the order on our website is easy and secured. Just follow the steps recommended

We accept payments via:

  • Cash payment
  • Debit or Credit cards through the payment services
  • Money-transfer or direct deposit to our bank account. As soon as your deposit in our account is confirmed, we will ship the order.
  • Bitcoin. You receive the instruction by email when placing your order.

Please note, that no one has access to your bank card details.

 

Delivery

All orders are shipped after pre-payment.

The shipping cost, including carriage, is calculated automatically at the moment of purchase and it is included in the total cost before you validate it.

All orders are sent out from our warehouse in the Czech Republic, Prague.

Orders are sent out the same or the next day after payment. Kolabu doesn’t specify on the envelope anything but the shipping address.

We ship worldwide by Česká pošta and others delivery services.

We strongly recommend every customer make inquiries about regulations regarding cannabis seeds. We do not assume responsibility for any legal problems incurred at the reception of your shipment.

After the purchase, the customer receives an initial confirmation email with the order number and once the order is shipped, the customer receives a second email with a number assigned by the carrier (tracking number) which allows to track and trace the shipment.

Please, make sure the delivery address and phone number are fully correct and completed before submitting the order. If the order is returned to our office, we can send it back, but the customer is liable for the costs of re-shipment.

Delivery time varies from country to country, according to national postal services and custom services.

The customer is responsible for the goods at customs, which is subject to the legislation in force in the country of destination.

All orders are shipped on weekdays from 9.00 till 17.00 GMT +

Destination Delivery Time Warnings
Czech republic 1 – 3 working days None
EU 3 – 14 working days Delivery time to East Europe
Russia are close to the maximum
Worldwide 5 – 25 working days None

Please track your parcel on the tracking website of the post partners and your national postal service before contacting us. This will enable us to be more efficient.

 

Warranty

The Complaints Procedure is based on Act No. 40/1964 Coll., The Civil Code. Claims are acceptable if the warranty period for the goods is still valid. The warranty period is usually one year from the date of the order.

Kolabu provides a warranty on germination (only in case they were germinated according to the instruction of producers).

The following cases are not covered by the warranty:

– the goods are repaired after the warranty period

– the goods are improperly installed, adjusted or repaired

– the goods are used in contravention of the enclosed operating instructions

– the goods are damaged by the element – water, lightning, fire or electric discharge

– force majeure

– the goods are damaged by the carrier

 

Cancellation of Buyer’s Order – Contract Termination – Return of Goods

In accordance with Act No. 367/2000 Coll. on 14 September 2000, each customer has the right to withdraw from the contract within 14 days of the receipt of the goods in the form of mail-order sales. If you decide to withdraw at this time, please respect all of the following conditions:
– the goods must not be used

– the goods must be in original packaging and complete (including accessories, instructions, etc.)

– the goods must not be in any way damaged

– together with the returned goods should also be sent the original invoice, ie. an invoice together with the delivery note

– postage of sending the goods back to the seller pays the buyer returned goods should be carried insured

– the goods must be shipped by cash on delivery, such a shipment can not be accepted.

In the event that the Buyer refuses the acceptance of the goods or cancels the order after sending the goods, despite the fact that the Buyer and Seller agreed with delivery date, the Seller – the operator of an online store kolabu.eu requires reimbursement of all costs associated with transport to customer and back stock.

 

Cancellation of the order by the Seller

The Seller reserves the right to cancel the whole order or its part in these justified cases:

– the goods are discontinued or not delivered

– the price is changed markedly

If such a situation occurs, it is strongly recommended to contact us by e-mail immediately, and then we will inform the customer about the next step to take (to replace ordered goods, to cancel the order, etc.).

If the customer has already paid for the goods ordered, the money is transferred back to the customer’s account within three business days.

 

Resolution of disputes with consumers

In relation to the buyer, we are not bound by any codes of conduct within the meaning of § 1826 paragraph 1 letter e) Civil Code.
We handle consumer complaints via the email address sales@kolabu.eu. We will send information about handling the complaint to the buyer’s email address.
The out-of-court settlement of consumer disputes arising from the Agreement is the responsibility of the Czech Trade Inspection, with registered office at Štěpánská 567/15, 120 00 Prague 2, ID number: 000 20 869, internet address: http://www.coi.cz . The online dispute resolution platform located at the internet address http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer, who is a consumer, from a purchase contract concluded by electronic means.
The European Consumer Center Czech Republic, with registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz is the contact point according to the Regulation of the European Parliament and the Council (EU) No. 524/2013 of 21 of May 2013, on the resolution of consumer disputes online and on the amendment of Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on the resolution of online consumer disputes).

 

Privacy

The online store kolabu.eu declares that all personal data are used only for the need of the online store kolabu.eu for speeding up and simplifying the orders and tax documents processed. When handling personal data, online store kolabu.eu undertakes to comply with Act No. 101/2000 Coll. About Privacy Policy. Without consent, it is not possible to pass on any personal information. By registering, the Customer gives consent to the collection of personal data. When registering, the customer’s basic information is required, which is further supplemented when ordering. The customer has the right to request the deletion of personal data from the database (cancellation of registration).

 

Personal Data Protection

The protection of the Buyer’s personal data, which is a natural person, is provided by Act No. 101/2000 Coll., On the Protection of Personal Data, as amended.

The Buyer agrees to process these personal data: name and surname, address, identification number, tax identification number, e-mail address and telephone number.

The Buyer agrees to the processing of his personal data by the Seller for the sole purpose of safeguarding the rights and obligations of the Purchase Agreement and maintaining a User Account.

The Buyer acknowledges that he / she is obliged to state his / her personal information (when registering, in his / her user account, when making an order from the website kolabu.eu correctly and truthfully.

Except the persons transporting the goods, personal data shall not be passed on to any third party by the Seller without the Buyer’s prior consent.

The Buyer confirms that the personal data provided are accurate and that he has been advised that this is a voluntary provision of personal data.

 

Applicable Law and Dispute Resolution

These terms and conditions are ruled by laws of the Czech Republic and certain EU regulations. Relationships and possible disputes arising under a contract are to be settled exclusively under the law of the Czech Republic and by the competent courts of the Czech Republic.

Any disputes between kolabu.eu and the Buyer can also be settled through out-of-court route. In this case, the Buyer-consumer may contact the non-judicial dispute resolution body, such as the Czech Trade Inspection Authority. More information on out-of-court dispute resolution can be found here: http://www.col.cz/cz/spotrebitel/prava-spotrebitelu/mimosudni-reseni-spotrebitelskych-sporu-adr/

Unless the out-of-court dispute resolution is resolved, kolabu.eu recommends the Buyer first to contact kolabu.eu to solve the situation.

 

Limitation of Liability

We ship our seeds with the restriction that no third parties use them against the law. This trade doesn’t force or induce to act against the law. We explicitly indicate that the purchaser of our seeds is responsible for his/her future acts. In the event of being used for human consumption, the responsibility lies on the purchaser, and our company accepts no responsibility for that.

Unfortunately, laws on cannabis seed trade vary from one country to another. That’s why we strongly recommend being informed on the regulations and laws of your country.

Purchasing these products from countries where cannabis seeds are illegal is prohibited, for example USA, Canada, and Australia, countries of Eastern Europe or any other country where possessing cannabis seeds is illegal. We will not ship seeds to any of these countries under no circumstances.

However, if a person from another country irresponsibly purchases any of these products without knowing the laws on his/her country, our company is not liable for the possible legal problems derived from this purchase, and will not redeem any amount for goods being held or confiscated by customs.

We ask for your commitment and responsibility.

 

Final Provisions

If Our and Your legal relationship contains an international element (ie, for example, we will send goods outside the territory of the Czech Republic), the relationship will always be governed by the law of the Czech Republic. However, if you are a consumer, this agreement does not affect your rights arising from legal regulations.

We will deliver all written correspondence with you by electronic mail. Our email address is listed under Our Identification Data. We will deliver correspondence to your e-mail address specified in the Agreement, in the User Account or through which you contacted us.

The contract can only be changed based on our written agreement. However, we are entitled to change and supplement these Terms and Conditions, but this change will not affect already concluded Contracts, but only Contracts that will be concluded after the effective date of this change. If we do not receive from you within 14 days of sending the information about the change the termination of the concluded Contract for regular and repeated deliveries of Goods, the new conditions become part of our Contract and will be applied to the next delivery of Goods following the effective date of the change. The notice period if you give notice is 2 months.

In the event of force majeure or events that cannot be foreseen (natural disaster, pandemic, operational breakdowns, subcontractor outages, etc.), we are not responsible for damage caused as a result of or in connection with cases of force majeure and if the state of force majeure lasts for a period longer than 10 days, We and You have the right to withdraw from the Contract.

The contract, including the Terms and Conditions, is archived in electronic form with Us, but is not accessible to you. However, you will always receive these Terms and the confirmation of the Order with a summary of the Order by e-mail, and you will therefore always have access to the Agreement even without Our cooperation. We recommend always saving the Order confirmation and Terms.

 

These Terms and Conditions take effect on 10/10/2021